In a comprehensive study in 20 cities, online hotel reputation consulting company ReviewPro found that noise is the most common complaint in online hotel reviews. Keeping noise levels to a minimum is one of the reasons Renue Systems uses portable machines for our deep cleaning. Interestingly, after elevators, the next biggest complaint is odor, eradication of which is a service that we perform. The fourth and biggest sources of negative feedback are air conditioning and heating systems, whose pe Read Full Post +
If further evidence is needed supporting the importance of the guest experience in selecting a hotel, take a look at a report conducted in December '13 by research firm PhoCusWright. As review website and booking agent TripAdvisor was finishing out 2013 in which it had two billion viewers, the report found among other things that
67% of travelers consult TripAdvisor at least a few times each month and
80% of trav Read Full Post +
We are very pleased to announce that Renue Systems is now the Approved Supplier for Wyndham Hotels and Resorts. We take very seriously the honor and responsibility to help Wyndham - along with all our international corporate customers - maintain their properties at the highest level their guests expect and deserve. Read Full Post +
At Renue Systems, we just passed a major milestone in the hospitality industry.
We have now cleaned a whopping HALF A MILLION guestrooms.
We want to celebrate by doing what we truly enjoy: cleaning your hotel.
Read Full Post +
One of our franchisee owners, Bobby Lopez in Texas, could not contain his enthusiasm for his prospects for the new year, as cited by Franchise Times, the leading trade publication for the franchising industry.
www.franchisetimes.com/January-2014/The-Pipeline/ Read Full Post +